Customer Success

We’re with you — every step of the way.
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A CLOSER LOOK

Where our people and platform meet.

Behind the Pledge It platform is a team of dedicated customer success experts.

Get Set Up

Every nonprofit is paired with a dedicated customer success expert, from day one.

Feel Supported

From simple questions to technical troubleshooting, we’re an email or call away.

Strategize Together

Get the most out of every campaign with strategic recommendations tailored to your nonprofit’s goals.

Build the Future

Your ongoing feedback directly impacts our product feature roadmap.

The customer success team was beyond belief. They not only helped us get our website up and running, they continued their support throughout the campaign, strategizing with us almost every week on how to raise more support and how to keep our donors engaged.

Ellen C.
Development Director

Join the thousands of nonprofits raising money with Pledge It.

Explore More of the Platform

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Platform Overview

Your purpose. Our platform.

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Payments & Security

Build trust with every transaction.

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Integrations

Seamlessly connect your fundraising apps and workflows.